If you have a complaint about the Council's standard of service, actions, or lack of actions, please complete the complaint form below. We are committed to ensuring that your complaint will be handled with sensitivity and confidentiality, investigated thoroughly and dealt with as quickly as possible.
Kawerau isite Visitor Information Centre is part of the Kawerau District Council and all official complaints are handled here.
Alterantively, you can download and fill in an official complaint form:
- Official Complaint Form - (PDF, 22 kB)
- Official Complaint Form - (DOC, 102 kB)
Note: for general feedback, please email us at infocentre@kaweraudc.govt.nz.